The short version
- Suncall has no accounts. You never give it a name, an
email address or a password.
- Your alarms, your recorded mornings, your bedtime talks and your photos
are kept on your iPhone. There is no Suncall server
holding them.
- While you are talking to Suncall, what you say is sent
to the services below so it can be understood and answered.
- Some of it goes out before the alarm rings — the reason
you set, and the transcript of a morning that has already happened — so
that Suncall has something to say and does not repeat itself. The section
below says exactly what and when.
- Some of it passes through Suncall's own server in Germany
on the way. It forwards and never stores what you said. Your
microphone audio never goes near it — that goes straight
from your phone to the service that transcribes it.
- Offline, nothing leaves your phone at all.
- There is no advertising, no analytics and no tracking,
and nothing is sold or shared for marketing.
Who is responsible
Suncall is made and published by Bruno Puignou Lopez,
Calle Frederic Mompou 4B, P 4, Local 2, 08960 Sant Just Desvern
(Barcelona), Spain. Under the GDPR that makes him the
data controller for everything on this page.
Questions about any of it, and any of the requests further down, go to
[email protected].
What Suncall keeps on your iPhone
All of this is stored in the app's own storage on the device:
- Your alarms and routines — times, days, and the reason
you gave for each one.
- A record of each morning — what was said on both sides,
when you were offered a photo, what the verdict was, whether you snoozed,
and how it ended.
- Bedtime talks, recorded the same way.
- Photos you took to prove you were up.
- Your statistics — wake-up times, and the run of
mornings you got up on the first ring.
There is no Suncall server, so none of it is uploaded to one, and nobody
at Suncall can read any of it. It is included in your iPhone's own encrypted
backups if you make them. Parts of it are sent to the services in
the next section, at the times described there — that is the whole of what
leaves.
What leaves your iPhone, and when
Two occasions: while you are talking to Suncall, and in the quiet hours
before an alarm rings, when it writes what it is going to say.
While you are talking to it
- Your microphone audio is streamed live to
Deepgram, which turns it into text and speaks Suncall's
replies back. This goes straight from your phone to Deepgram
and does not pass through Suncall's server — your voice would arrive late
if it did. The stream lasts as long as the conversation.
- The words of the conversation, along with the reason you
set for the alarm and what has happened so far that morning, go to
OpenAI, which writes what Suncall says next. These travel
through Suncall's own server, which passes them on
unchanged.
- A photo you chose to take goes the same way — through
Suncall's server to OpenAI — to check whether it shows what
you said it would. The verdict comes back and the photo itself stays on your
phone. Suncall never looks at your photo library, only at pictures you take
inside the app at that moment.
Before it rings — when you set an alarm, and at bedtime
Suncall does not improvise at 7am. The morning is written in advance, which
means these go out while you are nowhere near the app:
- The reason you typed goes, through Suncall's server, to
OpenAI, which shortens it into the line on the lock screen, writes the sentence the
alarm opens with, writes the lines it answers a snooze with, and writes the
script it falls back on when there is no connection.
- The lines OpenAI writes then go from your phone straight
to Deepgram, which speaks them into audio files kept on your
phone. That is how an alarm can talk with no network.
- The transcript of a morning that has already happened
goes, through Suncall's server, to OpenAI, at bedtime, so
it can write a three-line
note — what you did first, how the morning went, and the ground the alarm
already covered. Tomorrow's alarm reads the note instead of meeting you
again. This is text only: your photos are never part of it.
When you are offline
With no connection, none of the above happens. Your iPhone transcribes what
you say on the device itself, using Apple's built-in speech
recognition, and Suncall speaks from the script it prepared earlier. Nothing
is sent anywhere.
The services Suncall uses
- Suncall's own server (Hetzner, Nuremberg, Germany) —
stands between your phone and OpenAI so that the keys to those accounts do
not have to be shipped inside the app, where anyone could read them out. It
forwards what you send and keeps none of it: request
contents are never written to disk and never logged. It also hands your
phone the short-lived pass it uses to reach Deepgram.
- Deepgram (United States) — live speech recognition, and
the voice you hear. Receives your microphone audio during a conversation,
and the lines to be spoken beforehand.
- OpenAI (United States) — writes Suncall's side of the
conversation, the lines it prepares in advance, and checks proof photos.
Receives conversation text, the reason you set, past mornings' transcripts,
and any photo you take.
- Apple — delivers the app, its alarms and its
subscriptions. Apple gives Suncall anonymous download and crash figures; it
never sees anything from inside the app.
Deepgram and OpenAI act as processors: they are sent a
request, they return an answer, and they are not permitted to use it for
their own purposes. Suncall sends neither of them your name, your email
address, nor any identifier for you — it has never asked you for one.
One code does exist, and it goes only to Suncall's own
server. The first time you open the app it makes up a random code
for itself and keeps it, so that a single phone making thousands of calls
can be slowed down before it runs up a bill. It is made by Suncall and means
nothing anywhere else — not to Apple, not to any other app, not even to
another copy of Suncall. It is never passed on to OpenAI or Deepgram, and
deleting the app throws it away for good.
Suncall's server is in Germany, inside the European
Economic Area. Deepgram and OpenAI are in the United States,
so reaching them is a transfer outside the EEA; each is covered by the
standard contractual clauses in that service's own data processing
agreement, which is the safeguard Article 46 of the GDPR asks for.
Why Suncall is allowed to do this
- To give you what you subscribed to — Article 6(1)(b),
performance of a contract. An alarm that talks to you cannot work without
hearing you and answering.
- The device permissions are yours to give and take —
microphone, camera, speech recognition, alarms and notifications are asked
for by iOS and can be withdrawn in Settings at any time.
Your voice is used to work out what you said, never to work out
who is speaking. Suncall does not identify anyone by voice or by
face, so it does not process biometric data in the sense of Article 9, and
it asks for no health data.
Automated decisions
One thing is decided by a model rather than a person: whether the photo you
sent shows what you said it would, and so whether the morning ends there. If
it says no you can take another, say what you are doing instead, or simply
stop — a morning gives up on its own after an hour either way. Nothing else
about you is decided automatically, and no decision here has any legal effect
or anything close to one.
How long any of it is kept
- On your phone: the last 60 mornings and
the last 60 bedtime talks, with their photos — older ones
are deleted automatically as new ones arrive. Alarms and statistics stay
until you delete them.
- At Deepgram and OpenAI: each processes a request and
returns an answer. Anything either retains afterwards is governed by its own
terms, typically for a short period to detect abuse, and neither is
permitted to train on it or use it for anything else.
- At Suncall's server: nothing you said or
photographed. Requests are forwarded and never written to disk or
logged. The one thing kept is a tally — how many calls each device code
made today — which is reset every day and exists only to stop a runaway
phone. Beyond that, the only thing we hold is email you have sent us.
Paying for Suncall
Subscriptions are sold and handled entirely by Apple.
Your card details, your billing address and your Apple Account never reach
Suncall — the app is only told whether this iPhone currently has a
subscription, and nothing about who bought it. That is also why cancelling
and refunds go through Apple rather than through us.
Permissions, and what each is for
- Alarms — so Suncall can wake you and keep talking until
you are up.
- Notifications — so an alarm can reach you.
- Microphone — so it can hear your answers and tell
whether you are awake.
- Speech recognition — so it can understand you on the
iPhone itself when there is no connection.
- Camera — so you can photograph what you are doing.
Optional; the morning works without it.
Any of them can be withdrawn at any time in iPhone Settings → Suncall.
Suncall does not ask for your location, contacts, health data, or your photo
library.
Your rights, and the short way to use them
The GDPR gives you the right to see your data, correct it, delete it, limit
or object to what is done with it, and take it elsewhere. Suncall's shape
makes most of that unusually direct:
- To see it, or take it with you — it is on your phone.
Every morning and every talk is in the app, and an iPhone backup carries
the lot.
- To delete it — deleting the app deletes all of
it: every morning, every talk, every photo, every statistic. There
is no account to close and nothing to ask us to erase, because we were never
holding it.
- To stop what goes out — withdraw the microphone or the
camera in iPhone Settings, or use Suncall with no connection, and the
transfers above stop happening.
- Anything else, including deleting email you have sent
us, goes to
[email protected]. We
answer within one month, as the GDPR requires.
If you think any of this is being handled wrongly, you can complain to the
Spanish data protection authority, the
Agencia Española de Protección
de Datos, or to the authority where you live.
Children
Suncall is not directed at children. In Spain the age at which someone can
consent to a service like this on their own is 14; it may be
higher where you live. Suncall does not knowingly collect anything from a
child below that age — if you believe it has, write to us and we will say
what to delete and how.
Changes
If what Suncall sends out ever changes, this page changes with it, and the
date below changes too. Material changes will be called out in the app's
release notes.
Last updated 22 September 2026.